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FAQs

Are your products made from natural ingredients?

Yes, all our products are crafted using natural and locally sourced ingredients when available, including goat’s milk, essential oils, and other high-quality components.

Goat’s milk is rich in vitamins, minerals, and fatty acids that help moisturize, nourish, and soothe the skin. It is especially beneficial for sensitive or dry skin due to its gentle and hydrating properties.

Absolutely! We are committed to cruelty-free practices, and our ingredients are sourced sustainably to ensure minimal impact on the environment.

The burn time for our candles and wax melts varies depending on the size and type of product. On average, our candles burn for approximately 30-40 hours, while wax melts can emit fragrance for 8-10 hours. We suggest only 2 hours at a time for maximum effect.

We accept various payment methods, including credit/debit cards and PayPal, to provide a convenient shopping experience.

Yes, we want you to be happy with your purchase. If you encounter any issues, please contact us within 7 days of delivery to discuss potential returns or exchanges.

Yes, our products are formulated to be gentle and safe for most skin types, including sensitive skin. However, we recommend performing a patch test before applying to a larger area if you have known skin sensitivities.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the delivery status of your package.

If you have any other questions or need further assistance, don’t hesitate to reach out to our friendly customer support team. We are here to help and ensure you have a delightful experience with Branru Farm products! And don’t forget to sign up for your NEWSLETTER! Loads of good information there.

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